Enterprise-Grade Security & HIPAA Compliance
We understand that patient health information (PHI) is sensitive. RetainCare AI is engineered with defense-in-depth security, strict encryption standards, and HIPAA compliance at its core.
HIPAA Compliance & BAA
We sign Business Associate Agreements (BAAs) with all covered entities. Our employees undergo rigorous HIPAA training, and our workflows adhere to all HHS security guidelines.
Multi-Tenant Isolation
Your database records are logically isolated at the software and database layer. Multi-tenant checks prevent any possibility of cross-organization or cross-clinic data leaks.
Encryption in Transit & At Rest
All data in transit is encrypted using TLS 1.3. Patient data at rest is encrypted using AES-256. Cryptographic keys are managed securely and rotated automatically.
Comprehensive Audit Logs
Every action taken by your staff—including viewing a patient's record, editing notes, or initiating recalls—is logged in a secure, tamper-proof audit trail for HIPAA logging.